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Refund and Cancellation Policy

Thank you for your interest in participating in The Women’s Getaway. Before you proceed to purchase tickets, we strongly recommend you to go through the following terms and conditions:

In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to The Women’s Getaway. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organizers of The Women’s Getaway – by Gala Image Consulting.

By opting to purchase, allocate or possess tickets to The Women’s Getaway, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the The Women’s Getaway premises.

Please note that Gala Image Consulting reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organizer These changes will relate back to the date of purchase of The Women’s Getaway tickets.

The price of one The Women’s Getaway tickets are set and non-negotiable.

The ticket you purchase represents a revocable license for you to access Kampala Serena Hotel on 4 Nov 2023, when The Women’s Getaway is scheduled to be hosted. The license includes the revocable right to attending The Women’s Getaway. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

The bearer has to assume full responsibility of The Women’s Getaway tickets, once (s)he receives it. Gala Image Consulting has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

The Women’s Getaway tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/ advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

Please note that The Women’s Getaway tickets cannot be redeemed against cash, credits, or any other benefits.

Gala Image Consulting has the right to investigate if there has been any violation of The Women’s Getaway ticketing terms and conditions.

In case of any conflicts, the decision of Gala Image Consulting will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

The event service will be deemed to have been delivered in its entirety as soon as The Women’s Getaway starts on 4 Nov 2023. From that point on, no refund requests will be entertained.

If you are not able to access any particular section(s) of the venue – Kampala Serena Hotel – due to delays, federal regulations, organizer policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.

If The Women’s Getaway is cancelled in its entirety due to any unforeseen circumstances, Gala Image Consulting the sole and absolute right to:

i) reschedule the event, or

ii) issue a partial/full refund, or

iii) not issue any refunds.

Please note that the decision of the issuer in such cases will be deemed final and binding.

 If The Women’s Getaway is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Gala Image Consulting will be considered final.

If The Women’s Getaway has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/ printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.

Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Gala Image Consulting cannot be, in any way, held liable for that.

All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/ cancellations. If you are unable to attend, you may transfer your ticket to a friend.

The Women’s Getaway is a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending The Women’s Getaway is 21.

If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to The Women’s Getaway. No refunds, full or partial, will be issued either.

At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.

By purchasing The Women’s Getaway tickets and presenting the same at the venue, you give your consent to Gala Image Consulting to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage. Once you attend our events, you agree that your photos maybe used on our social media platforms, adverts, communications and website.

You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.

Gala Image Consulting does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

The Women’s Getaway and Gala Image Consulting follow a common ‘zero-tolerance policy’ towards unauthorized drug usage or carrying at the venue, AND towards any type of behavior/ actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at The Women’s Getaway and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

Please note that you purchase The Women’s Getaway tickets on your own free will. As such, you do not have the right to initiate a charge back claim or dispute on the provider of the credit card/ debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

The terms above apply to all The Women’s Getaway tickets purchased either through this platform or another authorized source as stated on our event communications.

 We really hope you will have a great time at The Women’s Getaway.

Need help?

Contact us at for questions related to refunds and returns.